Posted on: Sep 17 at 13:54:40
At least for the moment.
I should have followed my gut. I always have been a believer of "never buy a car in it's first model year." My Jeep Wrangler is a '98 and it has served me well (new model came out in '96-'97). But with a growing family, the old Ford Escort just was not cutting it anymore. Hell, the Jeep does not cut it either but I can't get rid of that baby for a new one.
We could not bring ourselves to get a true minivan, but we needed more room. When my wife saw the 2006 Mazda5 in a mommie magazine, she really thought it would be the ticket. The car seems to have everything, 3 rows of seats, sliding rear doors, and a profile more like a wagon or SUV than a minivan. Oh, and a price below 20k!
It drove well, was pretty comfy, and we really liked the Red one she found. We decided to call it Red-5, go figure. Through my company I had an employee discount ... so I was even able to get it for invoice price with (little to) no haggle. Too bad the rest has not been that easy.
First problem: missing key. It sure seems minor now, but do you have any idea how hard it is to get a replacement key for a model car that has barley been on the lot a week? The dealer lost one, and it was a major fiasco trying to get a replacement. Two weeks and a ton of pain later it was done.
New problem: exhaust issue. We got a call from the dealer service manager last night, he said it was urgent that we get back to him ASAP about our Mazda5. It was a strange call that came in very late in the business day. I called the dealership and spoke with the sales manager that we dealt with when they lost our key. Turns out, Mazda is recalling every Mazda5 in the country due to an exhaust issue. I don't have all the specifics because I have not been able to chat with the service manager, but it seems that the exhaust design is a fire hazard and about 3 cars have allegedly caught fire. The VP of Mazda USA called the dealers and told them to get the customers out of the cars ASAFP.
Great, just freaking great! We have probably put more miles on our Mazda5 in the last month than most people in the country. We took a 2,000 mile road trip the week after we got it ... and this thing could have caught fire? Who designed this thing?
What's worse, there is no ETA on a fix for it. We could have the rental (paid for by Mazda ... she got a Subaru Outback), for a month. It seems like they are going to have to redesign the entire exhaust system in a hurry and get them replaced for all 20,000 cars in the U.S. I sure hope they get it right this time.
It's too early to tell, but there is a chance we may need to invoke the lemon law on this one. I really hope that worst case scenario does not come to pass, it would be as much of a PITA to get it done as buying the freaking car in the first place and we really do like the car. Problems aside, it is the perfect match for our family. But, if this takes more than a month to fix Red-5 we might have to consider it. We do have some protection under GA law.
Bottom line, cars suck. Animation is so much more fun.
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Update 9/19: The official word is posted on Ford's
media site today.
STATEMENT: 2006 MAZDA5 EXHAUST SYSTEM OVERHEAT
The exhaust system of the MAZDA5 could have a safety-related problem that may cause a fire. Although only three instances have been reported, and there have been no injuries, Mazda will be initiating an aggressive campaign to repair all of the approximately 2,700 affected vehicles. Customers will receive a formal recall notification at a later date.
Mazda today began requesting all MAZDA5 owners contact their local Mazda dealers to initiate the repair process as soon as possible. Mazda will provide all customers with replacement transportation at no cost.
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